Authenticity
At Roma, we understand the importance of authenticity when it comes to both vintage and contemporary items. We take great pride in offering only genuine, high-quality products. To ensure your confidence and trust in our brand, we have implemented strict measures to guarantee the authenticity of every product sold through our store.
Quality Assessment
Every product listed on Roma undergoes a thorough and rigorous quality assessment before being made available for sale. Our team of experts carefully scrutinizes each item, examining details such as materials, construction techniques, and manufacturer markings to ensure they align with the highest standards of the brand and the item’s period. This process ensures that each product we sell meets our stringent authenticity criteria.
Transparent Descriptions
At Roma, we believe in full transparency. Each product listing includes detailed descriptions and high-quality images, highlighting unique features, any imperfections, and signs of wear or age. Our goal is to provide a comprehensive understanding of the item’s condition and authenticity. Rest assured, the photos shown on our website are of the actual product you will receive. Additionally, if there are any defects or imperfections, they will be clearly disclosed in the product description.
Sourcing from Trusted Suppliers
We take sourcing very seriously and only work with trusted and reputable suppliers who share our dedication to authenticity. Every product we offer has been carefully selected and sourced from platforms and sellers known for their reliability and commitment to quality.
Customer Support and Verification
We are committed to providing exceptional customer support to address any questions or concerns you may have about the authenticity of our products. Our dedicated team is here to assist you with additional information, images, or details to ensure you feel confident in your purchase decision. We value open communication and are always ready to help.