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Authenticity

We guarantee the authenticity of every product. Each item undergoes a thorough quality assessment to ensure it meets brand standards. We source from trusted suppliers and provide detailed descriptions and photographs of each product, so you know exactly what you’re purchasing. Our customer support team is available to answer any questions, offer additional information, or provide verification to ensure your confidence in the product’s authenticity.

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Shipping

Shipping charges are calculated at checkout, with delivery estimates provided after order confirmation. Orders are processed within 1-3 business days. We are not responsible for lost, stolen, or damaged packages once shipped. Trusted carriers like UPS, DHL, FedEx, and SF Express are used depending on location and availability. Customs duties and taxes are the responsibility of the customer. Shipping times may vary due to unforeseen circumstances such as weather or carrier delays. Shipment tracking will be provided via email once your order has been dispatched.

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Return and refund

We accept returns within 7 days of receiving the item, provided it is in its original condition with tags attached. Refunds will be processed via the original payment method. We do not take responsibility for damages caused by shipping carriers or manufacturers and do not accept returns or exchanges for such cases. Exchanges are only available for defective or damaged items. Each return is subject to inspection, and we reserve the right to approve or reject returns based on product condition, with reasons provided for any rejection.

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